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FAQ

Thinking About Replacement Windows & Doors?
If you’re thinking about replacing your windows and doors, there are a few important questions you should ask your contractor before signing anything. Here are a list of our most commonly asked questions…

What sort of mess can I expect?
All building work generates some disruption and dust. However, a little care on the part of the installer can make the world of difference.

Perth Window & Door Replacement Company installers take care to minimise any disruption caused during the installation process. Drop sheets are used throughout and all rubbish is removed on completion.

Do you provide Home Owners Warranty Insurance?
Perth Window and Door Replacement Company provides job-specific insurance for all jobs over $12,000. Please discuss your options with our sales team.

Can I replace my old windows and doors with standard size frames?
Standard size frames can cost less, but they may deliver a sub-standard finish, because modern windows sizes simply don’t fit older homes. To ensure the best results, it’s essential to begin your replacement process with a measure and quote. New custom-made frames are extremely affordable.

Don’t be tempted to try to save a few dollars by using standard size frames. Perth Window and Door Replacement Company offer a free measure and quote service. In other words, the windows and doors you eventually purchase will be perfect for your needs.

Who supervises the work?
Perth Window and Door Replacement Company has a dedicated site supervisor, as part of our production team. It’s the site supervisor’s job to make sure your work is carried out to the exacting standards we expect from our installers.

Do you guarantee the windows & doors?
The Australian Window Association (AWA) industry standard guarantee on labour and materials is 7 years. Perth Window and Door Replacement Company offers a 10 year guarantee; that’s how confident we are about the superior quality of the aluminium window & door products we provide.

We believe our extended guarantee also extends your peace of mind.

How long will it take to complete the project?
There are two issues to consider here. First, the length of time it will take to deliver the frames. Second, the duration of the installation process. If someone tells you they can complete the project in a short period of time, question how that’s possible. You may find they have no other work or, even worse, are planning to use standard size frames.

Depending on the product, the Perth Window & Door Replacement Company delivery time is usually around 2-3 weeks from the time we receive your contract and deposit. We start work as soon as the frames are delivered and work through until the project is completed. We’ll never start more than we can finish in a day. In other words, you never have to worry about having a hole in your wall overnight.